jiliko.oi ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who accesses our online gaming platform at jilikooi.com. This Privacy Policy describes how jiliko.oi collects, uses, stores, shares, and protects your personal information when you register for an account, make deposits or withdrawals, play games, or otherwise interact with our platform.
This Privacy Policy applies to all users of the jiliko.oi platform, including players accessing the site from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions across the Philippines. By creating a jiliko.oi account or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Philippine Data Privacy Act: jiliko.oi processes personal data in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the jiliko.oi platform. If you have any questions about how we handle your personal data, please refer to Section 14 for our contact and Data Protection Officer (DPO) details.
jiliko.oi collects only the personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of personal data we collect include:
| Category |
Examples |
Purpose |
| Identity Data |
Full legal name, date of birth, nationality, government-issued ID number |
Account registration, age verification (21+), KYC compliance |
| Contact Data |
Email address, mobile number, residential address |
Account communication, transaction alerts, support |
| Financial Data |
GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history |
Processing deposits and withdrawals, AML compliance |
| Technical Data |
IP address, device type, browser type, operating system, session logs |
Platform security, fraud prevention, performance optimization |
| Gaming Data |
Game history, wager amounts, win/loss records, bonus usage, session duration |
Responsible gaming monitoring, dispute resolution, personalization |
| Preference Data |
Favorite games, language settings, notification preferences, self-exclusion settings |
Personalized experience, responsible gaming tools |
Sensitive Personal Information: In certain cases, jiliko.oi may collect sensitive personal information such as government ID numbers or financial account details for identity verification and anti-money laundering (AML) compliance. This data is handled with the highest level of security and is never shared with unauthorized parties.
jiliko.oi collects personal data through the following channels and methods:
- Direct Registration: When you create a jiliko.oi account, you provide us with your name, date of birth, email address, mobile number, and residential address.
- Identity Verification (KYC): When you submit government-issued identification documents (such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID) to verify your identity and age.
- Financial Transactions: When you make deposits or request withdrawals via GCash, PayMaya, BPI, BDO, or Metrobank, we collect the necessary payment details to process your transaction.
- Platform Usage: Automatically, as you navigate and interact with the jiliko.oi platform — including pages visited, games played, session duration, and device information collected via cookies and server logs.
- Customer Support: When you contact our support team via email or live chat, we collect the content of your communications and any information you provide to resolve your inquiry.
- Promotions & Surveys: When you participate in jiliko.oi promotions, competitions, or voluntary surveys, we may collect additional information you choose to provide.
jiliko.oi uses your personal data for the following specific purposes:
- To create, manage, and maintain your jiliko.oi player account.
- To verify your identity and confirm that you meet the minimum age requirement of 21 years as required under Philippine law.
- To process deposits and withdrawals through your chosen payment method (GCash, PayMaya, BPI, BDO, or Metrobank).
- To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
- To comply with our legal and regulatory obligations, including anti-money laundering (AML) reporting requirements applicable in the Philippines.
- To provide customer support and resolve disputes or complaints you raise with our team.
- To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
- To send you promotional communications about jiliko.oi bonuses, new games, and special offers — only where you have provided consent or where permitted by applicable law.
- To monitor and enforce responsible gaming limits, cooling-off periods, and self-exclusion requests you have set on your account.
- To analyze platform usage patterns and improve the performance, security, and user experience of jiliko.oi.
- To personalize your gaming experience, including recommending games based on your play history and preferences.
Marketing Communications: If you no longer wish to receive promotional emails or SMS messages from jiliko.oi, you may opt out at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing communications will not affect transactional or security-related messages.
Under the Philippine Data Privacy Act of 2012, jiliko.oi processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your player account, process transactions, and deliver gaming services as described in our Terms and Conditions.
- Legal Obligation: Processing is required to comply with applicable laws and regulations, including age verification requirements, anti-money laundering obligations, and reporting duties under Philippine law.
- Legitimate Interests: Processing is necessary for jiliko.oi's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your privacy rights.
- Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time.
jiliko.oi does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment Processors: We share necessary financial data with payment service providers (such as GCash, PayMaya, and partner banks) to process your deposits and withdrawals securely.
- Identity Verification Providers: We may use third-party KYC (Know Your Customer) service providers to verify your identity documents and confirm your eligibility to play on jiliko.oi.
- Game Software Providers: Game providers who supply the slots, live dealer, bingo, and table games available on jiliko.oi may receive limited technical data necessary to deliver their games to your device.
- Regulatory Authorities: We are required by law to disclose certain information to Philippine regulatory and law enforcement authorities upon lawful request, including PAGCOR and the Anti-Money Laundering Council (AMLC).
- IT & Security Service Providers: We engage trusted technology partners to host our platform, maintain cybersecurity, and provide fraud detection services. These partners process data only on our instructions and under strict confidentiality obligations.
- Professional Advisors: In limited circumstances, we may share data with legal counsel, auditors, or other professional advisors where necessary to protect jiliko.oi's legal rights or comply with legal proceedings.
No Unauthorized Disclosure: jiliko.oi will never disclose your personal data to unauthorized third parties. All third-party service providers engaged by jiliko.oi are contractually bound to process your data only for the specified purpose and to maintain appropriate security standards.
jiliko.oi uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit jiliko.oi. They help us recognize your device, remember your preferences, and analyze how you use our platform.
We use the following categories of cookies on jiliko.oi:
- Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
- Performance & Analytics Cookies: Help us understand how players use jiliko.oi — which pages are visited most, how long sessions last, and where errors occur. This data is aggregated and anonymized.
- Functional Cookies: Remember your preferences such as language settings, game favorites, and display options to provide a more personalized experience.
- Marketing Cookies: Used to deliver relevant promotional content about jiliko.oi games and offers. These are only set with your consent.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jiliko.oi platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
jiliko.oi retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general data retention periods are as follows:
- Active Account Data: Retained for the duration of your active account relationship with jiliko.oi, plus a minimum of five (5) years after account closure, in compliance with Philippine AML record-keeping requirements.
- Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of the Philippines.
- Identity Verification Documents: KYC documents are retained for five (5) years after the end of the business relationship, or longer if required by a regulatory authority.
- Customer Support Records: Communications with our support team are retained for three (3) years from the date of the interaction.
- Marketing Consent Records: Records of your marketing consent or opt-out are retained for the duration of your account and for three (3) years thereafter.
- Technical & Log Data: Server logs and technical data are typically retained for twelve (12) months for security and performance monitoring purposes.
When personal data is no longer required, jiliko.oi will securely delete or anonymize it in accordance with our internal data disposal procedures.
jiliko.oi implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the jiliko.oi platform.
- Encrypted storage of sensitive personal and financial data at rest using industry-standard encryption protocols.
- Strict access controls ensuring that only authorized jiliko.oi personnel with a legitimate need can access personal data.
- Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure.
- Two-factor authentication (2FA) options for player accounts to prevent unauthorized access.
- Continuous monitoring of our systems for suspicious activity, intrusion attempts, and data breaches.
- Staff training on data protection obligations and secure data handling practices.
Data Breach Response: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jiliko.oi will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.
While jiliko.oi takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You also play an important role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliko.oi:
- Right to Be Informed: You have the right to be informed about how jiliko.oi collects and processes your personal data — which is the purpose of this Privacy Policy.
- Right of Access: You may request a copy of the personal data jiliko.oi holds about you, along with information about how it is being used.
- Right to Rectification: You may request that inaccurate or incomplete personal data be corrected or updated. You can update most of your account information directly through your account settings.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
- Right to Lodge a Complaint: If you believe jiliko.oi has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by an additional thirty (30) days, in which case we will notify you of the extension and the reason for it.
The jiliko.oi platform is strictly intended for adults aged 21 years and above, in compliance with Philippine law governing casino-style gambling activities. jiliko.oi does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on jiliko.oi, please contact us immediately at the details provided in Section 14.
Age Verification: jiliko.oi employs robust age verification procedures during registration and before processing withdrawals. We may request government-issued identification to confirm that all players meet the 21+ age requirement. Providing false information about your age is a violation of our Terms and Conditions.
jiliko.oi primarily processes and stores personal data within the Philippines. However, in certain circumstances — such as when using internationally based game software providers, cloud infrastructure services, or fraud detection systems — your personal data may be transferred to and processed in countries outside the Philippines.
When such transfers occur, jiliko.oi ensures that appropriate safeguards are in place to protect your personal data, including:
- Transferring data only to countries that have been assessed as providing an adequate level of data protection.
- Implementing contractual clauses with international service providers that require them to protect your data to standards equivalent to those required under Philippine law.
- Conducting due diligence on all international data processors to verify their security practices and compliance with applicable data protection laws.
By using the jiliko.oi platform, you acknowledge and consent to the transfer of your personal data to other countries where necessary for the provision of our services, subject to the safeguards described above.
jiliko.oi reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Privacy Policy, we will notify you by:
- Posting the updated Privacy Policy on this page with a revised effective date.
- Sending a notification to your registered email address where the changes are significant.
- Displaying a prominent notice on the jiliko.oi platform when you next log in.
Your continued use of the jiliko.oi platform after any changes to this Privacy Policy have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how jiliko.oi protects your personal data.
Current Version: This Privacy Policy was last updated on January 1, 2026. If you have any questions about changes to this policy, please contact our Data Protection Officer using the details in Section 14.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jiliko.oi handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jiliko.oi's compliance with the Philippine Data Privacy Act of 2012 and is your primary point of contact for all privacy-related matters.
Mailing Address
jiliko.oi Operations, Makati City, Metro Manila, Philippines
Response Time
Within 30 business days of receipt
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.